Shipping policy

Thank you for shopping with Eversynths! Every item in our store is made to order. This means we only print and produce your gear once you place an order, which helps us avoid overproduction and reduce waste.

Please review our shipping details below so you know exactly when to expect your order.

Where We Ship

We currently ship to the following regions:

  • European Union (EU)
  • United Kingdom (UK)
  • United States (US)

We do not currently support shipping to other destinations. If your country is not listed above, please check back in the future as we continue to expand.

Order Processing & Delivery Times

Because we use a print-on-demand model, your order delivery time is split into two parts: Fulfillment and Shipping.

Total Estimated Delivery Time = Fulfillment Time + Shipping Time

1. Fulfillment Time

It takes 2–5 business days to create our apparel and prepare your order for shipment. This applies to all regions.

2. Shipping Time & Fulfillment Locations

Our orders are fulfilled by Printful, who operate in-house production facilities in each of the regions we serve. Printful always attempts to fulfill your order from the facility closest to your delivery address:

  • European Union: Fulfilled from Riga, Latvia or Barcelona, Spain. Estimated shipping: 3–8 business days. Overall, expect your order within 5–13 business days from purchase.
  • United Kingdom: Fulfilled from Wolverhampton, UK. Estimated shipping: 3–7 business days. Overall, expect your order within 5–12 business days from purchase.
  • United States: Fulfilled from Charlotte, NC or Dallas, TX. Estimated shipping: 3–7 business days. Overall, expect your order within 5–12 business days from purchase.

All delivery estimates are for business days (Monday–Friday, excluding public holidays) and may be affected by carrier delays, peak seasons, or customs processing.

Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery location. You will be able to review the final shipping cost before completing your payment.

Free shipping: Orders over 100 in your local currency (€100 for EU · £100 for UK · $100 for US) qualify for free standard shipping, automatically applied at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking link. Please allow up to 48 hours for the tracking information to update in the carrier's system.

Customs, Duties, and Taxes

Because Printful fulfills orders from local facilities in each region, the vast majority of orders are shipped domestically and incur no additional customs duties or import taxes.

European Union

EU orders are fulfilled from within the EU (Riga, Latvia or Barcelona, Spain) and are not subject to any customs duties or import taxes. The price you see at checkout is the final price, including all applicable VAT.

United Kingdom, United States

Orders are fulfilled from local facilities in each destination country (Wolverhampton, UK — Charlotte/Dallas, US) and are not subject to import duties under normal circumstances.

In rare cases, when a specific product is temporarily unavailable at the local facility, Printful may route your order to a facility in another region. If your order ships internationally as a result, any import duties, taxes, or customs fees assessed by your country's customs authority are the responsibility of the recipient and are payable upon delivery. We will always aim to minimise this risk by keeping our catalogue aligned with local facility availability.

Issues with Your Delivery

Lost Packages

If your order hasn't arrived within the estimated delivery time, please wait an additional 2 business days as carrier delays can occasionally happen. If your package is still missing, contact us at support@eversynths.com within 14 days of the estimated delivery date, and we will investigate or arrange a replacement.

Damaged or Defective Items

We want you to receive top-quality products. If your item arrives misprinted, damaged, or defective, please contact us at support@eversynths.com within 30 days of receiving the product. Include a clear photo of the issue and your order number, and we will get a replacement sent out to you at no cost.

Undeliverable Packages & Wrong Addresses

Please double-check your shipping address at checkout. If an order is returned to us by the carrier due to an incorrect address, you will be responsible for the reshipment costs once we confirm an updated address with you. Unclaimed shipments returned to our facility will also require a reshipment fee.